POWER ENGLISH

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> 영작교정 첨삭 서비스

The homework for 22nd July.

조윤호/2025-07-23

회원님의 올려주신 영작문

Q : Do you think AI and voice assistants can replace human customer service agents? A : Yes, I do. Since AI technology is growing fast, some companies already using AI voice assistants instead of human customer service agents. I know sometimes AI cannot answer correctly. But in the near future, as AI accumulate information, they will reduce errors and can replace human customer service agents. So, in my opinion, human customer service agents can be disappeared in the near future.

강사님의 첨삭교정 내용

Hi Eddy,
Thank you, as always, for taking the time to read and respond to this essay. :)
I agree with you! It's very likely that many occupations will be replaced by AI in the near future.
Thanks again for sharing your thoughts on this topic. See you tomorrow, if you're not too busy! :)

- Teacher Elly~

A : Yes, I do.

>> CORRECT

Since AI technology is growing fast, some companies already using AI voice assistants instead of human customer service agents.
>> Since AI technology is growing fast, some companies are already using AI voice assistants instead of human customer service agents.

I know sometimes AI cannot answer correctly.
>> CORRECT
OR >> I know that sometimes AI cannot answer correctly.

But in the near future, as AI accumulate information, they will reduce errors and can replace human customer service agents.
>> But in the near future, as AI accumulates information, it will reduce errors and may replace human customer service agents.

So, in my opinion, human customer service agents can be disappeared in the near future.

>> So, in my opinion, human customer service agents may disappear in the near future.

OR >> So, in my opinion, human customer service agents can be replaced in the near future.