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ielts taks 1

ÀÛ¼ºÀÚ: ÀÌ*¼®
2021-01-28 348

ȸ¿ø´ÔÀÇ ¿µÀÛ¹®



Dear John,

I am one of the staff members who have worked in the reception department.
I am writing to give you information you requested about how to improve reception system.

First of all, I would like to explain what has been made. Two couples visited our hotel 4days ago. At that time, My colleague who works with me treated guests who were American. However, My colleague couldn¡¯t cleary explain to guests about facilities that we have such as pools, medical centers and gyms, Since he can¡¯t speak English well.
Finally, couples complained about our lack of explanation, when they were checking out. as we can see in this occasion, reception department are very important to our hotel. when customer comes into hour hotel at first , we need to show guests our hotel image.

Therefore, I would like to suggest that make a schemes and policies about treating customer. if we introduce it, it can help to improve a sense of responsibility for our reception department staff.

If you have any fur

°­»ç´ÔÀÇ Ã·»è±³Á¤ ³»¿ë

Hi there Lee!

You have met the requirements of this task. In case the letter does not send completely, you can send the complete draft over on Skype so I can check all the entries fully.

You have almost perfected the writing task. Well done!

See you in class later.

-T. Donna =)

Dear John,

>> Correct!
 
I am one of the staff members who have worked in the reception department.
I am writing to give you information you requested about how to improve reception system.
>> Correct!
Or>> ...how to improve the reception system.

First of all, I would like to explain what has been made. Two couples visited our hotel 4days ago. At that time, My colleague who works with me treated guests who were American. However, My colleague couldn¡¯t cleary explain to guests about facilities that we have such as pools, medical centers and gyms, Since he can¡¯t speak English well.
>> First of all, I would like to explain what has been made. Two couples visited our hotel 4 days ago. At that time, my colleague who works with me treated the guests who were Americans. However, my colleague couldn¡¯t clearly explain to the guests about the facilities that we have such as the pools, medical centers, and gyms since he can¡¯t speak English well.

Finally, couples complained about our lack of explanation, when they were checking out. as we can see in this occasion, reception department are very important to our hotel. when customer comes into hour hotel at first , we need to show guests our hotel image.
>> Finally, the couple complained about our lack of explanation when they were checking out. As we can see in this occasion, the reception department is very important to our hotel. When customers come into hour hotel at first , we need to show guests our hotel image.

Therefore, I would like to suggest that make a schemes and policies about treating customer. if we introduce it, it can help to improve a sense of responsibility for our reception department staff.
>> Therefore, I would like to suggest to make a scheme and policies about treating customers. If we introduce it, it can help to improve the sense of responsibility to our reception department staff.

If you have any fur
>> If you have any further question, please don¡¯t hesitate to call me at 000-000-000.

Respectfully,

Kiseok Lee

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