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Do you think you are a good team player? Why do you say so?

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2021-10-24 399

ȸ¿ø´ÔÀÇ ¿µÀÛ¹®

As a team player, I devote a lot of commitment to achieving objectives. I try to come up with a creative idea to tackle the problem and accept constructive criticism. As a customer service associate at Dow Jones, the retention target took a huge part in KPI. Since there was no Korean option, it was difficult for Korean subscribers to respond due to miscommunication which led to misunderstanding. Accordingly, I volunteered to take all the cancellation request call from Korean customers and redesign the retention strategy. Throughout the process, team members provided me with advice regarding the feasibility and fairness of new tactics. Consequentially, the new retention strategy allowed a 10% increase in overall target, and unlike past, customers were more willing to accept goodwill even provided by an English agent. I would like to contribute a collaborative mindset and critical thinking skills to the Bloomberg analytics team.

°­»ç´ÔÀÇ Ã·»è±³Á¤ ³»¿ë

Thanks for this as well Aciel. Have a good day!

As a team player, I devote a lot of commitment to achieving objectives. 
>>> correct   
I try to come up with a creative idea to tackle the problem and accept constructive criticism. 
>>>  correct  
>>> OR: I try to come up with creative ideas to tackle the problem and be open to constructive criticism. 
As a customer service associate at Dow Jones, the retention target took a huge part in KPI. 
>>> correct    
>>> OR: As a customer service associate at Dow Jones, the retention target took a huge part in the KPI. 
Since there was no Korean option, it was difficult for Korean subscribers to respond due to miscommunication which led to misunderstanding. 
>>> correct   
Accordingly, I volunteered to take all the cancellation request call from Korean customers and redesign the retention strategy. 
>>> Accordingly, I volunteered to take all the cancellation request call from Korean customers and redesigned the retention strategy.   
Throughout the process, team members provided me with advice regarding the feasibility and fairness of new tactics. 
>>> correct   
Consequentially, the new retention strategy allowed a 10% increase in overall target, and unlike past, customers were more willing to accept goodwill even provided by an English agent. 
>>> Consequentially, the new retention strategy allowed a 10% increase in overall target, and unlike in the past, customers were more willing to accept goodwill even provided by an English agent.  
I would like to contribute a collaborative mindset and critical thinking skills to the Bloomberg analytics team.
>>> correct    

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