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3/24 assignment

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2023-03-26 1669

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First I will figure out what they want. If a customer gets angry, there must be a reason. I focus on getting rid of the reason. After that I provide a service. And then customer will be satisfied with the service.

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Hello Grace! Thank you for writing your composition. Wow! It is good to know that you are aware of the things you need to do in handling difficult situations. We will talk more about this in class. I will see you then. Take care! ~ T. Lyn
First I will figure out what they want. 
>>Correct.
If a customer gets angry, there must be a reason.
>>Correct. When a customer or client is upset, there must be a reason.
I focus on getting rid of the reason.
>>Correct. I focus on eliminating that reason.
After that I provide a service. 
>>After that, I will provide the service he or she needs.
And then customer will be satisfied with the service.
>>Then, the customer will be satisfied with the service I offer or give.
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