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How to handle skipper? How it is different from sleepers?

ÀÛ¼ºÀÚ: Á¤*ȯ
2023-12-14 2010

ȸ¿ø´ÔÀÇ ¿µÀÛ¹®

Chammy, I just have 2 days, and my actual interview will be held this Saturday you like the best . haha.
Don't worry. I will certainly pass it.


How to handle skipper? How it is different from sleepers?

The hotel employees should make security deposit in advane in case of skippers. Or it might be a good idea to have customer's credit card detail so that hotel employees can charge any loss and damages.
We can't expect who could be skippers but making the systems above can be methods to have less loss by skippers.

Skippers are the people who didn't pay for the service they got.
On the other hands, sleepers are the people who already paid for the service they will get, but they don't appear.

°­»ç´ÔÀÇ Ã·»è±³Á¤ ³»¿ë

Hi,Han!
You were right with the skippers but I guess not accurate with the sleepers definition. Let me just clarify as well with the card details I mentioned.
Most hotels secure a security deposit in case of any damages to the room or property. It can be given in cash which is refundable or by card which requires customers to provide some card details to pre-authorize the hotel to temporarily hold on to the credit card that guarantees payment for your stay and any potential charges. Although, we can't expect who could be skippers, making the systems above can be a method to have less loss by skippers. (I added this line you provided below, just make sure that you can support this idea like what kind of system do you think hotels should have?)
Sleepers, on the other hand, are guests who have settled their account and have left the hotel, but the front desk personnel have neglected to correctly update the room's status.
PS: Fighting!!! I'm rooting for you ~ ^___^
-Chammy

Chammy, I just have 2 days, and my actual interview will be held this Saturday you like the best. haha.
Don't worry. I will certainly pass it.
>>Correct
The hotel employees should make security deposit in advane in case of skippers. Or it might be a good idea to have customer's credit card detail so that hotel employees can charge any loss and damages.
>>The hotel employees should make a security deposit in advance in case of skippers. Or it might be a good idea to have the customer's credit card details so that hotel employees can charge any loss and damages.
We can't expect who could be skippers but making the systems above can be methods to have less loss by skippers.
>>We can't expect who could be skippers but making the systems above can be a method to have less loss by skippers.
Skippers are the people who didn't pay for the service they got.
On the other hands, sleepers are the people who already paid for the service they will get, but they don't appear.
>>On the other hand, sleepers are the people who already paid for the service they will get, but they don't appear.
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